International Shipping Restrictions
While SixthLeafClover Studios Store is OPEN FOR BUSINESS as normal, there are some restrictions imposed by various postal services due to the ongoing pandemic or political instability. We are shipping orders from USA. Certain countries have imposed restrictions on nonessential shipments including postal and parcel services. Some countries have no access to international postal and parcel services due to loss of certain transportation services.
The United States Postal Service (USPS) have suspended all international mail and parcel services following countries:
Papua New Guinea
Central African Republic
Saint Pierre and Miquelon (Miquelon)
The USPS will update these lists as the conditions change. Until then, orders from these countries cannot be shipped. If you are from one of the countries listed above and you have placed an order with SixthLeafClover Studios Store, these are your options:
Option 1: Hold Until Shipping - We'll go ahead and hold onto your order until shipping to your country become available again. This is the default option. If you choose this option, no action is needed from you.
Option 2: Refund - We'll go ahead and cancel your order and refund the amount charged to your account. If you'd like a refund instead, please contact us at firstname.lastname@example.org with your order number.
Option 3: Different Shipping Method - If you'd like the shipment immediately, it is possible to ship your order out by UPS or FedEx. You will need to pay for the difference in shipping cost as UPS and FedEx will be significantly more expensive than USPS.
For more information regarding the international shipping restrictions, please visit:
USPS International Service Alerts
Currently, there are no UPS or FedEx COVID-19 Service disruption reported other than expecting slower than normal delivery time.
SPECIAL NOTICE FOR AUSTRALIA AND NEW ZEALAND CUSTOMERS:
USPS has stopped all mail and parcel services to Australia and New Zealand until further notice. Currently, SixthLeafClover Studios has secured a deal to ship packages via United Parcel Service (UPS) at a discounted rate. This rate is still far more than USPS First Class and even International Priority Mail rates. The new shipping price is $75 per package.
Stay safe and thanks for the support!